Mobile Ticketing Terms & Conditions

Thank you for using AMTRAN's Mobile Ticketing Application. AMTRAN's Mobile Tickets Application and sales are brought to you by Masabi LLC ("Masabi"). AMTRAN and Masabi may modify these terms and conditions at any time by posting revised terms and conditions. By clicking on the link below, you agree to accept these terms and conditions and the general terms of use relating to the website managed by AMTRAN. Visit the general terms of use on the AMTRAN website to learn more.

Mobile Ticketing

Mobile tickets application "Mobile Tickets App" refers to AMTRAN's mobile ticketing application on an iOS or Android device. "Third-party Application" refers to AMTRAN-authorized third-party mobility applications on an iOS or Android device. Mobile Ticket or "mTicket" refers to a type of ticket or pass purchased through the AMTRAN Mobile Tickets App or Third-party Application. All Day Passes and Monthly Passes are valid for use on AMTRAN bus service. "Stored Value" refers to funds loaded onto the AMTRAN Mobile Tickets application. The "Stored Value Account" is part of the customer account in AMTRAN's Mobile Tickets App. Customers can use these pre-loaded Stored Value Account funds as a payment method when purchasing mTickets. Stored Value funds are not valid for travel on AMTRAN services; the customer must purchase and activate a mTicket to pay the fare. The security of your mobile phone or mTicket is your responsibility.

AMTRAN recommends that you create an AMTRAN Mobile Tickets App account for your protection. If your mobile phone is lost or stolen, you will be able to migrate unused, unexpired mTickets as well as any unused balance on a Stored Value Account to your new mobile device when logging into your customer account on the new device. If you delete the AMTRAN Mobile Tickets App, you will also delete your mTickets from your device. If you reinstall the AMTRAN Mobile Tickets App on the mobile device it was deleted from and log into your account, your tickets will be downloaded to the device. AMTRAN will not provide a duplicate or replacement mTicket for used or expired mTickets.

Your mTicket must be activated before boarding an AMTRAN revenue vehicle and must be displayed clearly on a mobile phone screen to the operator every time you board an AMTRAN revenue vehicle. Retain the mTicket during your entire trip on AMTRAN revenue vehicles. Failure to show an active, valid ticket is considered fare evasion and is subject to enforcement actions. You cannot print mTickets or transfer tickets to other individuals.

However, you may purchase and activate multiple tickets on the same mobile device for a group riding together. You will have to display an active, valid mTicket for each member of your group to the operator every time you board an AMTRAN revenue vehicle.

Your AMTRAN mTicket or Stored Value is sold to you via AMTRAN's mobile ticketing partner, Masabi. The mTicket itself creates a contract between you and AMTRAN to provide the transport services that the mTicket allows you to use. It is AMTRAN that provides these transport services to you. In no event will Masabi, or any third-party mobile app ticket seller, be responsible for, or have any liability to you, concerning these transport services or their availability or performance (including your use or access to any AMTRANrevenue vehicle.